Accessibility Statement

Last Updated: June 2026

Ellie's is committed to ensuring digital accessibility for individuals with disabilities. We believe everyone deserves to explore our menus and book experiences with ease, and we are continuously working to improve the user experience of our website (ellieslbc.com) for all visitors.

1. Our Conformance Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines outline how to make web content more accessible to people with wide ranges of sensory, physical, and cognitive abilities.

Our conformance targets comply with the Americans with Disabilities Act (ADA) requirements and California's Unruh Civil Rights Act, which mandates equal accommodations and services on digital platforms for California consumers.

2. Active Accessibility Implementations

To ensure accessibility, we have integrated several user-focused digital features:

  • Semantic HTML Markup: We use clear heading structures (<h1>, <h2>, <h3>) and structural elements to facilitate screen reader navigation.
  • ARIA Labels: Interactive elements, buttons, and mobile menu toggles include explicit ARIA tags and descriptions to declare their current states.
  • Color Contrast: All text elements conform to high-contrast guidelines against their respective backgrounds for enhanced readability.
  • Keyboard Navigation: All menus and navigation controls are keyboard-navigable.
  • Text Alternatives: Image elements are provided with descriptive alt attributes where appropriate.

3. Ongoing Efforts & Limitations

While we strive to ensure all pages on our website are accessible, some elements, third-party integrations (such as the Resy reservation frame or the ToastTab transaction portal), or older pages may currently have minor limitations. We work closely with our partners to monitor and advocate for accessibility improvements across all embedded interfaces.

4. Reporting Accessibility Barriers & Feedback

If you experience any difficulty accessing information on our website, or if you wish to report a barrier, we want to know about it. Please contact us using the information below:

  • Email: hello@ellieslbc.com
  • Phone: (562) 437-4837
  • Address: Ellie's, 204 Orange Ave, Long Beach, CA 90802

Please provide specific details about the webpage URL, the accessibility challenge you encountered, and your contact information. We commit to addressing and resolving reported barriers within 3 to 5 business days, and we will work with you to provide the requested information or transaction through alternative channel options (such as direct telephone bookings).